Privacy Policy — Chetwode Projects

1. Information We Collect

1.1 Information You Provide

We may collect personal information that you choose to give us, including:

• Name
• Email address
• Phone number
• Messages submitted through contact forms
• Any other information you voluntarily provide

1.2 Information Collected Automatically

When you visit our website, we may automatically collect:

• IP address
• Browser type and version
• Device information
• Pages visited and actions taken
• Referring websites
• General (approximate) location data

This information may be collected using cookies and third-party services.

2. How We Use Your Information

We may use your information for the following purposes:

• Responding to enquiries and support requests
• Sending important notices or transactional emails
• Improving website performance and user experience
• Ensuring security and preventing spam or abuse
• Analytics, reporting, and site optimisation

3. Third-Party Services We Use

We use trusted third-party providers to operate our website and deliver certain features. These providers may collect information as part of their service delivery and may store or process data outside New Zealand.

3.1 Google Analytics

We use Google Analytics to understand website traffic and usage patterns. Google may collect IP addresses, device information, browser details, behavioural data, and referring information.

Privacy Policy: Google Privacy Policy

3.2 Google Maps

Some pages may display embedded Google Maps. Google may collect your IP address, location data, device information, and interactions with the map.

3.3 Google reCAPTCHA

We use Google reCAPTCHA to protect our website from spam and abuse. reCAPTCHA may analyse your IP address, browser and device information, interaction patterns, and Google account status (if logged in).

3.4 SendGrid (Email Delivery)

SendGrid may process your email address, message content, and metadata related to email delivery when you submit forms or receive communications from us.

3.5 Google Fonts

We may load Google Fonts from Google's CDN. When fonts load, Google may collect your IP address and browser information.

4. Cookies

We use cookies to support:

• Essential website functionality
• Performance and analytics
• Security and spam prevention

You can manage or delete cookies through your browser settings. Disabling cookies may affect certain website functionality.

5. Disclosure of Personal Information

We do not sell or trade personal information. We may disclose information only when:

• Required by law
• Necessary to operate our website using third-party providers
• Needed to protect the security or integrity of our systems
• You have provided explicit consent

6. Data Security

We take reasonable steps to protect personal information from loss, unauthorised access, misuse, or disclosure. However, no method of transmission or storage is completely secure.

7. Access and Correction

You have the right to request access to any personal information we hold about you and to request corrections if the information is inaccurate. To make a request, please contact us using the details below.

8. International Data Transfers

Some service providers, such as Google and SendGrid, may store or process information on servers located outside New Zealand. By using our website, you consent to these international transfers where necessary for service functionality.

9. Changes to This Policy

We may update this Privacy Policy from time to time. The “Last updated” date at the top of this page indicates the most recent version.

10. Contact Us

If you have any questions regarding this Privacy Policy or your personal information, please contact:

Chetwode Projects
Email: olly@chetwode.co.nz
Website: https://chetwode.co.nz